Its here, the biggest update to TruVoice since launch! We are so thrilled to announced a new program type called: Voice of the Buyer ^BETA. We also have a plethora of new features for all program types available with this release. Some key highlights include; Automated Insights ^BETA, Auto Publish, Survey Only setting, and so much more.

New

• Voice of the Buyer ^BETA 

  • Dashboard
  • Research modules
  • Administration features
  • Settings
    
    

• Dashboard

  • Advanced filters UI 
  • Profiles
    • UI Enhancements 
    • Profile Overview: 
      • Addition of key information: Customer Type, Survey Date, Interview Eligible
      • Export Overview option
    • Profile Transcript:
      • Addition of Key Dates: Last Feedback, Surveyed, Interviewed, Published
    • Preview unpublished data (analyze/edit users only)
  • Performance
    • UI enhancements (WL & VoB)
    • Seller Insights View
  • Voice of the Buyer support
    
    

• Research

  • Schedule
    • Major UI updates
    • Addition of outreach needed tiles
    • "My Sample" and "Outreach" filter 
    • Update to new grid style
    • Refresh Cells button added to details in the grid without reloading the full page
    • Separated 'Initiative :: Program" column to two separate columns
    • New columns; including, Customer Type, Close Date, Third Party, and more
    • Scheduled Interview Reminder customization options
    • Support of "Any Outcome" templates
  • Sample
    • Update to new grid style
    • Share button
    • New columns available
  • Interview
    • Interview Reminder customization options
  • Edit
    • Edit mode option
  • Analyze
    • Edit mode option
  • Voice of the Buyer support
    
    

• Administration

  • Templates
    • UI enhancements
    • New tokens
    • New categories, including reminder emails
  • Questions & Outlines
    • Auto apply termination activity based on the survey questions terminating conditions
    • Complex conditions
      • Use custom fields for display conditions 
    • Pre-select conditions 
    • Answer Text conditions 
    • Products Evaluated mapped to Products
    • Expanded token support
    • Updated mobile view
    • Updated looping logic
  • Voice of the Buyer support
    
    

• Settings

  • Program Settings
    • Automated Insights ^BETA (VoB & WL programs only)
      • Enabled insights to auto generate for your program
    • Custom Fields
      • New support of Date and Number value fields
    • Scoring Methodology (CE only)
      • Risk Level Color Correspondence options
    • Survey Settings
      • Survey Only setting
        • Including a 'interview eligible' option for programs where the respondent is asked about a phone follow-up discussion
      • Custom Redirect URL upon completion of a link
      • Auto publish interviews
  • Product Settings
    • UI enhancements
    • New Survey Alias field
  • User Roles
    • A place to easily manage the roles of your users in TruVoice
  • Voice of the Buyer support