This release targets key enhancements to enable gathering performance feedback on the Customer Success Great Eight skills, several other enhancements and bug fixes:
- Enhancements
- Added requirement for specifying a ‘To’ recipient for Automated Alerts
- Added ‘Opportunity Type’ column to Sample module
- Added interview engine support for Customer Success Great 8
- Added CS Great 8 training content support
- Added support for CS Great 8 to automated coaching alerts
- Improved support for CS Great 8 in Competencies module
- Optimized data loading for certain research pages
- Some minor UI and UX improvements in several areas across TruVoice
- Fixes
- Fix for automated publish notification recipients being excluded from notification sends under certain conditions
- Fix for missing Performance Feedback section in Widgets
- Fix for activating new Products under certain conditions
- Fix for certain questions not populating in the Survey under certain conditions
- Fix for certain privacy settings not operating as expected
- Fixed issue in handling certain Evaluated Vendor data
- Fixed issue with exporting search query results in Search Feedback module
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