What is it?

The Questions and Collections feature is a comprehensive tool that streamlines the creation and management of surveys, interview guides, and feedback programs within TruVoice. It offers an enhanced user interface compared to the outdated "Questions and Outlines" module, with additional functionalities and improvements tailored to user needs.

The Questions and Collections feature empowers users to efficiently create, customize, and manage surveys and interview guides, facilitating data collection and analysis for informed decision-making and program optimization within TruVoice.

Key Features:

Editor Interface: The Editor tab provides a centralized space for editing and customizing questions, labels, text, and context for surveys and interview guides. Users can easily add new questions, reorder them, and modify question types to suit their requirements. The interface also supports the addition of instructions, logic, and display conditions for each question.

Collections Management: The Collections tab allows users to organize their surveys and interview guides into different collections, such as decision surveys or interview questionnaires. This feature enables users to create and manage multiple collections with distinct question sets and configurations, offering flexibility and customization options.

Notes and Action Items: A new addition to the module, the Notes tab enables users to add and review notes and action items associated with each collection. This feature enhances collaboration and communication among team members working on survey development and refinement.

Glossary

Dashlet: A self-contained data visualization accessible on the homepage dashboard of TruVoice, providing quick access to key insights and functionalities.

Questions and Collections: Refers to the module within TruVoice that facilitates the creation, editing, and management of surveys, interview guides, and feedback programs.

Use Cases:

• Create customized surveys tailored to specific program types, such as Voice of the Buyer, Win/Loss Analysis, Customer Experience, or Market Research.
• Modify existing survey questions or interview guides to incorporate new criteria, decision roles, or desired results based on evolving business needs.
• Organize surveys and interview guides into collections for easy management and categorization, allowing users to differentiate between different types of feedback programs.
• Collaborate with team members by adding notes and action items to collections, facilitating communication and coordination during the survey development process.
• Ensure data integrity and consistency by adhering to predefined question formats and guidelines, minimizing the risk of errors or discrepancies in survey responses.