TruVoice Release — July 31, 2026 (HF)

Covers the user-facing changes in the July 31, 2026 production hotfix: the Price Position redesign, the AI Insights Engine upgrade, new Survey Builder languages, and a set of fixes. The backend KPI SSOT Upgrades initiative ships in the same hotfix and is documented in the separate internal note.

Enhancements

• Price Position: refreshed UI aligned to the Hero design system, a streamlined single-page layout that reduces tab-switching, a new chart drill-down modal (click a chart label or segment to open the underlying deals), and a new Competitor dropdown to narrow or reset the selection on programs with large competitor lists.
• Survey Builder: Modern Standard Arabic (MSA) and Thai added as language options.
• AI Insights Engine:
  • Added an orchestration layer to the existing agentic pipeline to improve overall accuracy, linked evidence accuracy, and handling of more nuanced profiles.
  • Incorporated a context analyzer agent to dynamically determine what insights need to be generated, instead of relying on fixed, static target insight counts.
  • Implemented programmatic annotation, removing the annotation task from the agentic layer to improve processing speed and the accuracy of snippet start/end points.

Fixes

• Competencies: resolved an issue where the module failed to load for a specific program.
• Feedback Simulator: resolved ranked answers appearing duplicated after saving a ranking question.
• Profile Export Settings: resolved the “Report Sections” and “Content” tabs rendering blank.
• User settings: resolved a user’s default module not being respected on login.
• Custom drivers: resolved criteria displaying in the most-recently-edited translation instead of English across several modules.
• Survey Engine: resolved the strongest-competitor token not translating on survey questions.
• Survey Builder: resolved disabling non-Sales criteria re-applying incomplete answer display conditions on the customized Sales Activity Importance question.
• Driver Insights: resolved a data issue where a program displayed old and duplicate criteria labels. The Driver Insights child page now shows the correctly-categorized insights.

For Clients

What’s new

• Price Position has a refreshed, easier-to-scan design that brings your key information onto one page, so you switch tabs less.
• You can now click a chart label or segment to open the deals behind it, moving from the big picture to the detail in one step.
• A new Competitor dropdown makes it faster to focus on, or reset, the competitors you want to see, especially helpful on programs with long competitor lists.
• Survey Builder now offers Modern Standard Arabic and Thai as survey languages.
• More accurate insights, with clearer links to the supporting evidence behind them and faster processing, including on more nuanced profiles.

Anything you need to do

• Nothing. These updates apply automatically.

If something looks off

• See the Price Position help article: https://support.truvoice.io/hc/en-us/articles/51892299615636-Price-Position-Module
• Or reach out to your usual support contact.

FAQ

Client